Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.  

The  Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. 

Schedule: Monday 8AM-5PM, Tuesday 12PM-5PM, Wednesday 730AM-5PM, Thursday 8AM-1PM, Friday 8AM-1PM. It may be necessary, given the business need, to work occasional overtime, as well as adjust schedule to help cover a call off or scheduled PTO.  End time will vary depending on physician’s schedule, could leave earlier or stay later.

Location : 116 East Ave, Ste 3, Tallmadge, OH 44278

Primary Responsibilities: 

• Taking messages for providers, handling forms: FMLA/Disability/BMV
• Collecting copays and patient balances that are due at time of check in
• Requesting records and retrieving records from offices/hospitals
• Prepping charts, scanning documents
• Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system
• Documents appropriate information in patient’s charts using an electronic medical records system
• Completes and maintains physician’s schedules, coordinating patient visits and medical procedures
• Ensures insurance authorizations are obtained, and services are covered in full, communicating information with patients as needed

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of experience working in a healthcare environment
• Must be 18 years of age or older

Preferred Qualifications:

• Experience utilizing electronic medical records
• Medical secretary office experience
• Advanced level of proficiency with the use of PC, typing capabilities and various software applications such as Microsoft Word and Outlook

Soft Skills:

• Proven excellent customer service skills and ability to multi-task necessary

The salary range for this role is $16.00to $28.85per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

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